Bandwidth, not Burnout
We understand there is no one-size-fits-all approach.
CareXM will configure service and care plans to meet your specific needs to bring peace of mind to staffing, improve nurse retention, elevate patient outcomes, and lower operational costs in home health, hospice, and hospital settings.
Care Triage
Clinical Triage Support
- After-hours and backup triage support 24/7, 365
- Answer calls in under a minute with intelligent call routing
- Follow your protocols, answer as white labeled to your organization
- Reduce ER visits and 911 calls 88%
Remote Patient Monitoring
Patient Engagement, Virtual Visits
- Turnkey RPM solutions
- Increase clinical capacity and referrals
Care Coordination Platform
Close Care Loops
- Connect patients to the right caregiver – fast
- Collaborate real-time on patient care and communication
- Business intelligence with real time data for actionable insights
- Staffing tools that provide real, work-life balance for your nurses
Medical Answering Services
24/7, 365 after hours medical answering
- Improve answer rates and hold times
- Medical message management
- HIPAA compliant
- Improve escalation accuracy
Referral Management
The lifeblood of home health and hospice services is referrals. Effectively receiving and accepting referrals makes a dramatic impact on the bottom line and longevity of a healthcare business. As a partner, CareXM can accept patient referrals by phone — no matter what time the call comes in. Our nurses can act as a client’s employee and accept referrals over-the-phone and contact administrators to finalize the referral during business hours.
Our Patient-care Documentation Portal (PDP) is a distinguishing factor of our telehealth service. Our system was created to provide the best in detailed, comprehensive reporting for our clients. Reporting provides transparency, oversight, and an easy review of all interactions with CareXM nurses.
No matter your needs,
CareXM will find a way to provide you with a custom plan to provide exemplary care and maintain your competitive edge. We will include the telehealth services you need to support your staff and provide the best care for your patients:
- Daytime coverage for meetings
- Daily tuck-in/status check calls
- Safety & follow-up calls
- Admission tuck-in calls
- Pain assessment calls
- Comprehensive call reports
- Individualized nursing notes
- Emergency back-up services
- HIPAA Compliant
Schedule your FREE demo today!
Our HIPAA compliant care coordination platform and best-of-class triage teams are fast to implement and scale with you.
