Homecare Homebase, the leading software provider for home-based care, has officially named CareXM as a recommended partner for clinical triage. If you’re using Homecare Homebase’s EHR software, here’s how this partnership can improve the quality of your after-hours triage operations.
Taking Clinical Triage to the Next Level
This partnership allows:
- Access to actionable data about the health of triage operations, using the CXM platform, while ensuring patient interactions are documented and returned to the organization’s EHR.
- Home health, palliative, and hospice organizations to outsource triage to CareXM without disrupting care operations. CareXM nurses have visibility into patient demographics, medications, and orders, and can document those interactions and return notes to Homecare Homebase’s platform.
Key Benefits for Homecare Homebase Clients:
- Reliable Resolution of Patient Needs: CareXM is the only clinical triage partner offering a path to completely resolving patient calls.
- Best Integration for Outsourced Triage: This partnership ensures that home-based care organizations can provide relief to triage teams without service disruptions while maintaining compliance with clinical documentation standards.
- Improved Operational & Patient Outcomes: Better coordination between triage and local teams coupled with faster, more accurate triage services, leads to improved patient care and reduced operational burdens.
Setting the New Standard for Home-Based Care
Partnerships like the one between Homecare Homebase and CareXM are shaping the future of home-based care and clinical triage expectations. For home health and hospice providers, this partnership offers an opportunity to elevate their triage services, improve patient outcomes, and create a more sustainable care environment for their teams and communities.
CareXM’s recognition as a recommended partner for clinical triage by Homecare Homebase sets a new standard for care quality in the post-acute industry.
If you’re ready to level up your triage, complete the form linked below to speak with one of our advisors!