CareXM, the leading provider of triage services and technology…
proudly announces it has achieved Service Organization Control 2 (SOC 2) certification. This significant milestone underscores CareXM’s unwavering commitment to maintaining the highest standards of security and privacy for its clients’ sensitive data.
SOC 2 certification is recognized globally as a gold standard for data security and privacy, awarded to companies that meet rigorous criteria for managing customer data based on five trust service principles: security, availability, processing integrity, confidentiality, and privacy.
“Obtaining SOC 2 certification is a testament to our dedication to not just meeting, but exceeding industry standards for security, privacy, and confidentiality,” said Si Luo, CEO of CareXM. “Our clients trust us with their most sensitive information, and this certification assures them of our commitment to protect their data with the utmost care. Our data provides actionable insights to our partners, enabling them to lower costs while improving quality outcomes. Now it is even further protected with this accomplishment.”
The SOC 2 certification process involved a comprehensive audit of CareXM’s systems and processes, ensuring they meet the stringent requirements set forth by the American Institute of Certified Public Accountants (AICPA). This certification is crucial for healthcare providers and organizations seeking robust telehealth solutions, as it guarantees that CareXM operates at the highest level of security and compliance.
CareXM’s platform, which includes services such as clinical triage support, RPM, patient engagement, and medical answering services, is designed to enhance patient care while ensuring data security and compliance with healthcare regulations, including HIPAA.
“As healthcare continues to evolve, especially in the digital realm, the importance of data security cannot be overstated,” Chris Stokes, CTO added. “Our SOC 2 certification is not just a badge of honor; it’s a promise to our clients that we are equipped to handle their data with the highest standard of care and security.”
With this certification, CareXM reaffirms its position as a trusted partner in the healthcare industry, committed to delivering innovative solutions that not only enhance healthcare outcomes but also ensure the security and privacy of patient information.
For more information about CareXM and its services, please visit https://www.carexm.com.
About CareXM:
CareXM transforms telehealth & triage for home health, hospice, and health system providers, enabling them to anticipate and respond to patient needs through a combination of software and best in class services that lead to reduced costs while improving patient and clinician outcomes. With over 5500 partnerships throughout the US, CareXM is the leading provider of proactive triage solutions.
About AICPA & CIMA
The American Institute of Certified Public Accountants (AICPA) and the Chartered Institute of Management Accountants (CIMA) together form the world’s largest accounting body with over 650,000 members and students across 179 countries. The AICPA sets ethical and auditing standards for the accounting profession in the U.S., while CIMA offers the leading credential for management accountants globally. Together, they advance the entire accounting profession through education, standard setting, and advocacy, ensuring their members are equipped to drive success in an evolving business landscape.
