Elevating the Home Health Clinician and Patient Experience: 3 Strategies for Success

The COVID-19 pandemic changed the care landscape in many ways, leading to a “new normal” for in-home care delivery. In today’s home-based care operating environment, care teams increasingly do more with less. Particularly as patient satisfaction becomes more important via CAHPS scores (plus online reviews) and as staff shortages remain for the foreseeable future, care providers need to focus their approach to clinician and patient engagement.

Care coordination platform and coast-to-coats RN network CareXM presented 3 strategies for success in a recent webinar hosted by Home Health Care News.